Refund policy

Refund Policy

At Boss Glam Shades, we strive to provide quality products and excellent customer service. If you receive an item that is damaged or defective, please contact us as soon as possible at bossglamshades@yahoo.com with your order number, a description of the issue, and clear photos of the damage.

In certain cases, we may offer a refund for items that have been worn if the damage is determined to be the result of a manufacturing defect or an issue that existed before normal use. All refund requests are reviewed on a case-by-case basis, and the approval of any refund is at the sole discretion of Boss Glam Shades. We reserve the right to deny refund requests that do not meet our policy requirements or show signs of misuse, accidental damage, or normal wear and tear.

We appreciate your understanding and will work with you to resolve any legitimate product concerns as quickly as possible.